Windows won't detect my laptop's sound card!

Nemesis · Post by **Nemesis** » Sun Jun 25, 2006 9:00 am

I really need some help! I just got back from china, and i bought a laptop there (a TCL K40 Lifebook). I got it home and installed English windows on it, but the sound is not working. When i open WMP and try to play a cd it says "WMP cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, or it might not be functioning properly.". I was thinking that it was an issue with the drivers, but i have audio drivers when i look in the device manager. Compared to the list in the device manager of my home computer my laptop has no sound card. However also in the device manager on my laptop there is an unsigned PCI device that it says has a problem. I think that is my soundcard, but what can i do about it? I've already tried the options for installing drivers and all that. Please help!

AgentGreen · Post by **AgentGreen** » Sun Jun 25, 2006 10:35 am

You've tried removing it in device manager and restarting, right?

Nemesis · Post by **Nemesis** » Sun Jun 25, 2006 10:39 am

removing the unidentified pci device? I tried that, it came up with the found new hardware wizard, searched for stuff to install it with, and then said it cannot install it.

AgentGreen · Post by **AgentGreen** » Sun Jun 25, 2006 10:49 am

I meant your sound card, have you tried that?

Nemesis · Post by **Nemesis** » Sun Jun 25, 2006 10:50 am

its not in the device manager for some reason, its not being recognized